Category Archives: enterprise 2.0

Planning Enterprise 2.0 seminars in Toronto

Jevon Macdonald and I are thinking to organize a new Enterprise 2.0 event in Toronto towards the end of October. It’s been a while since there has been one in the city, and a lot has been happening in the field. We’d like to structure this event as an intensive how-to session focused on workshops and repeatable case studies and outcomes for medium to large organizations.

This is just a pre-announcement and heads up. If you have an interest in a) teaming up with us on this event 2) presenting a case study, seminar or keynote 3) sponsorship opportunities for such an event, it would be good to drop either Jevon or I an email.

More to come.

Asking CIOs the wrong questions about Enterprise 2.0

Why aren’t corporate CIO’s flocking to blogs, wikis and other social tools as fast as you’d think? Nearly two thirds of CIO’s in a recent survey responded that they have no plans to introduce “blogs” or “wikis”. And (cough) “virtual worlds” scored even lower. ITWorld Canada interviewed me the other day on this subject. Here’s an excerpt of what I had to say:

But according to tech blogger and Firestoker co-founder Thomas Purves, the problem might be finding the right tools to use. Virility doesn’t work in the enterprise space as easily as it does on the open Web, said Purves. “If you have firewalls in the way, what one business is using internally, the business right next door to them has no idea…what’s going on there or what value they might be getting out of it. So it’s really hard for ideas, when they do work, to spread,” he said. “I think also some of the best tools are coming out of companies who aren’t the established IT providers…smaller startups who don’t have the distribution and the marketing reach necessary to get their story out there.”

Another obstacle may be the tools themselves, added Purves. “It’s been really slow for businesses to discover some of the values of social technology, but at the same time, a lot of social technology providers have had a tough time marketing to business or even necessarily adopting their products ideally for business as opposed to a consumer environment.”

“On the consumer side, blogs have definitely been here for a while and have been used a lot, but on the business side, not a lot of companies are doing it. I see a lot more companies using blogs internally, for maybe their collaboration tools or for their projects, but not necessarily externally communicating to their customers or their clients,” said Abramovitch.

“Blogs and wikis were version 1.0 of Web 2.0,” said Purves. “They were like direct, ‘Let’s take a few tools that have worked for Wikipedia with the blogosphere and let’s just bring them straight into the enterprise.’ I think you have to do a little bit more work than that to make tools that really work in a business environment.”

…According to Purves, online collaboration tools should be a top consideration. “Tools that empower employees and let the leadership emerge within organizations is going to be important.”…

“Inevitably, in organizations, you’re working on a project that someone was working on three years ago and you just had no idea. There’s so much reinventing the wheel and so many resources are trapped within people’s heads. Unless you have some of these social tools to expose knowledge that’s out there and get it exchanged, you don’t necessarily have those rich interactions,” said Purves.

More and the full article here: Canadian CIOs shun blogs, wikis and virtual worlds

There is whole other subtext going on here too that I should get around to doing a separate post about “Why asking CIOs about Enterprise 2.0 can be like asking dinosaurs about meteorites”.

Enterprise 2.0, two years in

About 2 years ago I started to think and work on an idea called Enterprise2.0. It felt to me at the time that changes that were just beginning to change the consumer internet at the time were really only the cusp of something bigger. That the more human, coperative and cloud based tools of “social” media would and could see there most transformative effects on the way we work and the way organizations from small to big and even at the enterprise scale are destined to evolve (seemlingly to me, the bigger the bureaucracy the more dire the need). A lot of this thinking (and pretty lofty goals) are what went into the firestoker project which Jevon Macdonald and I were working on.

Here’s a presentation I gave to introde an EnterpriseCamp and the idea of Enterprise 2.0 back in November of 2006. Looking back on it, the deck still feels surprisingly precient (and I’m noticing continues to get a fair bit of attention over at

It’s been 18 months now and the world has evolved rapidly. And yet I still feel there is a long way to go. Back in 2006, I asked ended with a series of questions, do you think we are closer answering them yet?

    But we’re only at the Beginning

  1. What will these new tools look like?
  2. What new problems will they create?
  3. How do we teach new work behavior?
  4. What about resistance to change?
  5. Which industries will be the first to embrace change?
  6. Which will fall behind?

LIFT08 Notes: Genevieve Bell, Intel, do our digital worlds require secrets and (white) lies?

Genevieve is an ethnographer looking at digital culture and the necessity of “lying”

45%5 of mobile users have lied about wherabouts in sms
100% of online daters lie about height or weight

James Katz says entering arms race of digital deception she locked herself out of flickr because she lied about her age and forgot which lie she told what might an ethnographic intervention yield here?

telling lies is always bad, most religions and legal systems are against lying but keeping and telling secrets is more ambiguous, and white lies are okay in some cases

hindu proverb “any number of lies is okay as long as the wedding still happens” we tell somewhere btw 6-200 lies a day some theorists argue that lying is necessary part of surviving daily life notion that all info should be equal and avail to all is a new concept are icts succeeding in part bc they facilitate our lying ways or because lies are needed to keep us safe.

Israeli researchers find that online deception appears to be an enjoyable activity. guild, fear, shame largly absent newer technology arriving that can’t help but tell the truth.

Do secrets and lies offer new ways to think about privacy and security. do our digital worlds require secrets and lies?

My reaction: Fascinating question for social media. We often argue that transparency and accountability are naturally beneficial to efficiency and effectiveness of organizations.

Sure, organizations tell lies or at lest partial truths all the time. (Sometimes it’s called marketing)

But are there other little white lies (not to mention secrets) that are essential keeping a company going?

Most social networking is also about self marketing as well.

Perhaps enabling benevolent/harmless “lies” is a key and subtle but important factor in the success of any social media?