Category Archives: Product Management

MCP, ‘Conduit’ companies, AI agents and what happens when all your customers are now bots?

Posted on April 24, 2025 by Thomas Purves

? Substack here by Nick Boesel. AI agents (facilitated by MCP) will quickly become the fastest growing customers interact with services. Disrupting customer-facing channels just like mobile did to web and the web did to MOTO and brick-and-mortar. I don’t … Continue reading →

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Dieter Ram’s 10 principles of SaaS API design

Posted on January 25, 2024 by Thomas Purves

For those of you who’ve spent time at design school, or even just walked past the halls of one, you’ve probably heard of Dieter Ram’s 10 principles of industrial design. For anyone who’s spent the odd decade or two building … Continue reading →

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Latest ChatGPT Hacks for PMs

Posted on April 6, 2023 by Thomas Purves

As a software product manager it’s hard to think of everything. And you know, in our heart, the true route cause of a lot of bugs is that… the requirements could have been better. This is where I’m kindof excited … Continue reading →

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