Thank you Air Canada (and Aeroplan)
It`s not so often you read a positive rant about anyone`s national airline on teh blogs. But, thank you Air Canada (and Aeroplan), for changing my ticket at the gate. I had a points ticket from Toronto to Munich to Geneva, and with very little notice, and no reason you had to, you found me a seat on the direct Toronto to Zurich instead so my girlfriend and I could share the same flight. So that was a different ticket on a different overseas flight to a different country even. And you gave me $80 back because fewer connections mean fewer taxes. How awesome is that?
Now two days, one scenic train ride, and a day hitting the slopes of Mont Blanc later, Michele and I are in Geneva, everybody’s gathering and Lift08 is about to begin.
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Thomas Purves
is an Entrepreneur and futurist for hire, lives in the great city of Toronto.
Funny, recently I have been having some great experiences with Air Canada as well. They must have instituted new customer service strategies.
Also, have fun at LIFT! I’m jealous!
Why is it that Air Canada can’t tell it’s passengers the truth about why thier flight is late? They seem to play this “ok….let’s just say it’s delayed 20 minutes” game. Maybe that would be ok, except they do it every 20 minutes for hours, when they know damn well the arriving flight was 2 and half hours leaving it’s prior departure, or that they don’t have pilots lined up for when it does get here….drive me insane.