I’m not a big fan of “branding” in it’s classic sense. It seems to be relied upon too often as a crutch to support marketing efforts that don’t have a clear message, strategy, and direction. “Oh, this is more of a branding ad/email/website/billboard”…I’ve heard and read that often. In a world of connected customers, cheaper ‘no-name’ brands of high quality, and a whole lot of other marketing noise out there, does this really make any sense anymore? Or has it become a way to justify a poor marketing execution that merely follows tradition?
And so Chris introduces this idea of brand awesomeness. I’m sure you could think of a few brands right off the top your head that have high brand awesomeness. Let’s call this “unaided brand awesomeness”.
How are you tracking the aided and unaided awesomeness of your brand?
As Chris points out, in a world increasingly dominated by (inter!)-connected and increasingly advertising-jaded consumers, what matters for Brands is being part of the stories that consumers tell each other while the old one-to-many broadcast paradigm of Brand and PR building fades inexorably into the sea of background noise and filtered-out information overload.
ps. there’s a rumour Chris may be back in town to speak at our venerable alma mater sometime in the new year. Keep a lookout.